Product may be fresh or frozen
All our meat products may be fresh or frozen, and this varies for each product on a daily basis. Whether a product is sent out fresh or frozen will depend on the stock situation on the date of shipment and on the shelf life of the individual product. Mixed boxes may consist of both fresh and frozen items. When we pack your order for collection or delivery fresh items are in a bag marked 'fresh items' and frozen items are in a bag marked 'frozen items'.
Here is a guide to whether a product is likely to be chilled or frozen.
- All Un-aged Quick-frozen products are butchered within 3 days of slaughter and frozen immediately. These products are always supplied frozen, never chilled, without exception.
- All sausages, burgers and mince are sold frozen.
- Chicken is sold both chilled and frozen (products are marked frozen or chilled in the product title).
- Roasts are generally sold frozen although that is not always the case e.g. whether a pork roast, a beef roast or a lamb roast is frozen will depend on whether we have killed pigs/cattle or lamb in the same week as your order is supplied - so, for example if we have just killed pigs in the week of your order the pork will be chilled.
- Steaks may be chilled or frozen depending on how popular they are. The more popular steaks (sirloin, rib-eye) are generally sold chilled, and other less popular steaks e.g. skirt steak are sold frozen.
- Venison, wild boar and game birds are always frozen.
- Turkey products are always frozen during the year (January to Mid December) because our turkeys are only killed once a year just before Christmas.
If you do not want an item as a frozen product please put it into your basket as usual but put a note in the 'NOTES TO VENDOR' box on the checkout - just say 'NO FROZEN PRODUCTS PLEASE'. When we prepare your order we will leave out of your order any items which are only in stock as frozen items on the day your order is shipped or collected and we will refund you for the items which we cannot supply as fresh items on that day.
